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Service Optimization Techniques: Boost Revenue in Retail and Service Industries!

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[New Startup Academy]

 

Course Topic: Service Optimization: Boost Revenue for Retail and Service Industries!

Course Instructor: Xu Chengjing, Chairman of Xingcheng Service Quality Management Training Institution

Course Time: 11/7 (Friday) 13:30-16:30

Location: Hualien Startup Base (No. 17, Haian Road, Hualien City) 

 

Course Outline: In a competitive market, good service is the strongest marketing!
This course is specially designed for the retail and service industries, starting from "Consultative Selling" and "Customer-Oriented Communication," teaching you systematic service techniques to enhance customer satisfaction and create repurchase power.

◆  Warm Customer Service Experience

◆  Five Key Spirits of Service and Three Key Quality Factors

◆  Customer Insight and Needs Analysis

 

- This course is free to attend, with a physical participation limit of 30 people. Interested individuals are welcome to register. If physical registration is full, standby participants will be allowed to join online.

- If not successfully checked in on-site within 10 minutes after the course starts, the registration will be canceled and priority given to standby participants.

- Participants in the physical course can interact and discuss in real-time for a deeper learning experience, and apply for a certificate of course participation hours from the organizer's contact point after the course ends that month.

- Physical participants can join the "2025 U Tour Stamp Collection Activity," and complete stamping on-site that day. For details, please refer to .

- Photos or video recordings and group photos will be taken during the event, which may later appear on public social platforms. If participants have portrait concerns, please raise them in advance.